Refund and Return Policy for Brother & Brother Techserve (India) Private Limited

This Refund and Return Policy explains the terms and conditions for product returns and refunds at Brother & Brother Techserve (India) Private Limited (“Company,” “We,” “Us,” or “Our”). By making a purchase, you agree to abide by the terms outlined in this policy. Please read it carefully.

1. Product Returns:

1.1. We accept returns for products that are found to be defective or damaged upon delivery.

1.2. To be eligible for a return, your item must be in its original condition, unused, and in the original packaging.

1.3. Please contact our customer support team within 2 days from the date of delivery to request a return authorization.

1.4. After receiving the return authorization, you must ship the product back to us within 7 days. You are responsible for return shipping costs.

2. Refunds:

2.1. Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

2.2. If your refund is approved, it will be processed, and a credit will be applied to your original payment method.

2.3. Please allow 30 business days for the refund to be reflected in your account.

3. Non-Returnable Items:

3.1. Certain products, such as personalized or customized items, are non-returnable.

4. Cancellation:

4.1. You may cancel an order before it has been shipped. Please contact our customer support team to request a cancellation.

5. Contact Information:

5.1. For questions or concerns regarding our refund and return policy, please contact us at +917688921995

6. Changes to Policy:

6.1. We may update our Refund and Return Policy as needed. Any updates will be posted on our website, and the revised policy will apply to purchases made after the date of the update.

7. Consent:

By making a purchase with Brother & Brother Techserve (India) Private Limited, you consent to the terms outlined in this Refund and Return Policy.

Last Updated: 23/10/2023